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This is a horrible story. I starting taking one of my dogs to Artistic in 1990 when they were in Rolfe Square and they were fantastic. I found that after the father passed, the service went way down. Last time we took our 2 dogs there was over 2 years ago. We were told to bring them in at 12:00. When we dropped them off, they said to call them at 4:00. Called at 4:00 they said another 45 minutes. Called at 5:00 they said another 45 minutes. Finally went there at 6:00 and received our dogs at almost 6:30. When my husband asked why they had us drop them off at 12:00 if they were going to keep them in cages for 6 hours, we were told that they had a few dogs that weren't "cooperating". Our Shih Tzu has seperation anxiety and was a mess when we finally got them. That was the last time we took them there. We now have a mobile groomer who is wonderful. She has both dogs washed and cut in 2 hours. I would never recommend Artistic to anyone ever again.

From: Salon denies responsibility for dog’s lost eye, will pay medicial expenses

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