There is something to be said about small, family owned and operated businesses, especially is a state as small and insular as Rhode Island. This is a state that depends on the success of such businesses because they are the engine that employs its citizens, generates its revenue and keeps its close-knit sense of community. Businesses such as Tech911, that are locally owned and locally operated, can only survive the threat of big-box competitors by delivering high quality, honest, trust-worthy and exceptional service. Their viability rests entirely on their reputation - and that is exactly why Christopher Dias and his team of expert computer technicians at Tech 911 are so committed to the quality of their work. There are no fast-talkers or slick advertising spiels done here, just unparalleled, professional service. Chris himself comes from the family who owned one of RI's most renowned and popular "institutions", the Duncan Fyffe restaurant. With this legacy, Chris knows something about longevity, integrity and first-rate service. Tech 911 is now the pride and sustenance of Chris's own family, which grew by one this year with the addition of now five-month old Benjamin, future computer geek.
Tech 911 is a one- stop destination for the diagnosis, installation and repair work of all your residential and commercial computers. If you are having problems with your personal computer or Mac, just bring it to the store and they will diagnose it for a small fee of $35 (this cost is waived if more work is required). Tech911 will also come right to your home or office if the prospect of moving your equipment is too troublesome or risky. For a fraction of the cost of its competitors, Tech911 can do your computer repair work, upgrade or cleaning in your home, safely and securely. If the repairs are more complicated, Tech911 will bring your system in for repairs and get it back to you in record time. Each computer job is handled on a case by case basis, with the customers' needs taking first priority. Tech 911 also offers bilingual services to their Spanish-speaking customers.
Tech911 provides the following services: virus removal, upgrades, data recovery and transfer, maintenance, repairs such as checking your processor and memory levels, removing junk software, installing security systems and troubleshooting hardware problems. NO APPOINTMENT is ever needed - walk-ins are always accepted. Additionally, Tech911 offers both 24/7 after-hours remote service and remote data back-up. Need a new or used computer? They can help you with that as well.
Tech911 is located at 990 West Shore Road in Conimicut Village. Hours are Monday - Friday, 9 - 6 pm, and Saturday, 9 am to 1 pm. Their call center help line is open 24/ 7, 365 days a year. For more information, call 401-681-4911 or visit the website at www.tech911.com.