Located in the Cowesett Shopping Plaza next to Stop & Shop, the newly opened Bald Hill Walk-In practice at 300 Quaker Lane is a full service medical center that treats a variety of urgent and non-life threatening injuries. As the name implies, appointments are not necessary.
After spending the first three months of 2012 renovating, the facility opened its doors to the public April 9 with a goal to make patients feel as comfortable as possible by treating them promptly and thoroughly, while building a friendly provider-patient relationship.
Since opening, staff members have cared for nearly 150 patients. According to Lloyd Eden, one of the two certified physician assistants at Bald Hill Walk-In, an average session with a doctor is between a half hour to an hour, depending on the severity of the ailment. With six exam rooms, he projects they will eventually serve at least 800 patients per month.
“People deserve to be treated that their time is just as valuable as the provider’s time, so if there is a line, you can register and go shopping at Stop & Shop,” said Eden, who has a master’s degree in molecular biology. “We’ll give you a buzz and tell you when to come back.”
To further save time, patients can pre-register at med-walkin.com. New patients must enter their information, while returning patients are directed to log in.
Additionally, when a patient visits the clinic, the registration process is simple, as Bald Hill Walk-In uses the latest technology, including equipment that scans a patient’s driver’s license and inputs their information automatically.
From there, information is also stored in the patient’s personal chart, which they can view online. They can also inspect their health records and statements, request prescription refills and communicate with the practice via the web.
In the future, said Eden, other information, including pre-existing conditions, allergies, prior hospitalizations or surgeries, as well as past medical and social history, will soon be added.
Moreover, electronic medical records allow the clinic to email a patient’s prescription information to pharmacies, cutting down wait time at drug stores.
“By the time you get there, your prescription is ready,” Eden said. “Starting next month, we should have in-house generic drugs so people don’t have to go to the pharmacy, making this a one-stop for them. And the co-pay would be the same they pay at the pharmacy.”
In terms of services, the clinic treats ailments such as the common cold, orthopedic injuries and minor lacerations, to name a few, and also tests for various medical conditions with state-of-the-art equipment, such as a breath analyzer that determines whether or not a patient tests positive for H. Pylori, a bacteria that causes stomach ulcers, as well as a blood chemistry analyzer that examines kidney and liver functions.
A laboratory, digital X-ray room, as well as an eye exam room, are also on site. Further, the facility offers annual physical exams, anemia testing and screening for sexually transmitted diseases.
If for any reason a patient enters the facility with an ailment the clinic cannot treat, the staff refers them to Kent Hospital or calls an ambulance. For safety purposes, they keep an automatic defibrillator and oxygen on site.
Certified by the Centers for Medicine and Medicaid Services, or CMS, Bald Hill Walk-In accepts most health insurances, excluding CIGNA Health Insurance and Neighborhood Health Plan of Rhode Island. For uninsured individuals, the first visit costs $85, while the second is $50.
The clinic, a sister to Wakefield Walk-In and Primary Care, is open seven days a week. Monday through Friday, doors open at 9 a.m. and close at 6:30 p.m.; and Saturday and Sunday they are open from 10 a.m. to 2:30 p.m.
“Most times, people can’t find their doctor on a Sunday and their only choice is the E.R. or another urgent care,” said Eden. “Our co-pay is a lot less, so being open on Sunday is huge.”
Doctors stop seeing patients a half hour prior to closing. For more information, call the clinic at 401-825-7400.