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It's a good idea. What about property tax bills. I missed a quarter once because I was travelling and just forgot about it. Remember we receive the bill in July and it gets put in the desk. When I remembered I was about 6-8 weeks late. The city waived the interest because it was the only time it happened. An email reminder or phone call shortly after the payment is late would help residents and get the cash to the city sooner.

From: Shutoffs may be used to collect utility bills if late

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