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Why raise the rate? Charge each of the 24k customers $275 to bring in the 6.6 million needed. Spread the payments out over 2 years and that would only be an additional $34.38 per quarter. Or, tell the "personnel" to show a sense of urgency on behalf of customers and get the readings done quicker. No to rate hikes, however I wouldn't be opposed to 8 payments spread out over 2 years.
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